We moved to a new server under the same host on May 18, 2019 and since then, i am having issues on the below
1. Not able to update Advanced custom field pro and the Layer Slider plugins
2. Issues in the laborator_banner, laborator_heading and laborator_featuretab. Please visit the home page and this page https://www.neilmedpac.com/usa/shop-now/
Please check if you have modified something in your theme first because those problems should not happen if the theme is not modified.
Can you please share your Wordpress credentials because I need to login to your site and test this problem. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar (see how)
1— I updated Advanced Custom Fields PRO manually this time for you, but don't worry, each time we update Aurum we provide the latest versions of premium plugins. So next time just wait for theme update and then you can update Advanced Custom Fields PRO, Layer Slider and WPBakery Page Builder.
2— This problem happened because you update WPBakery Page Builder to version 6.0.3. We don't offer this version of the plugin with the latest version of Aurum for the moment, we will update Aurum soon to support the latest WPBakery Page Builder plugin. I downgraded this plugin for you.
P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab. A huge thank you from Laborator in advance!
Hello-
We moved to a new server under the same host on May 18, 2019 and since then, i am having issues on the below
1. Not able to update Advanced custom field pro and the Layer Slider plugins
2. Issues in the laborator_banner, laborator_heading and laborator_featuretab. Please visit the home page and this page https://www.neilmedpac.com/usa/shop-now/
Help me on the above. The same issue is in my other site http://www.neilmedpac.com/wholesale
Thanks
Sapan
Hi Sapan,
Please check if you have modified something in your theme first because those problems should not happen if the theme is not modified.
Can you please share your Wordpress credentials because I need to login to your site and test this problem. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar (see how)
Thanks!
Hi Sapan,
1— I updated Advanced Custom Fields PRO manually this time for you, but don't worry, each time we update Aurum we provide the latest versions of premium plugins. So next time just wait for theme update and then you can update Advanced Custom Fields PRO, Layer Slider and WPBakery Page Builder.
2— This problem happened because you update WPBakery Page Builder to version 6.0.3. We don't offer this version of the plugin with the latest version of Aurum for the moment, we will update Aurum soon to support the latest WPBakery Page Builder plugin. I downgraded this plugin for you.
Thanks!
Thank you
Happy yo hear that
Have a nice week!
P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab. A huge thank you from Laborator in advance!