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  Public Ticket #2034123
Website is not Responsive (tested on iPhone 7)
Closed

Comments

  • vitalitaet2 started the conversation
    June 3, 2019 at 12:29pm

    Hey guys,

    ive got some issues with my website. If i shrink my browsers window my website acts responsive, all good so far! 

    But if i open the same page with my iPhone 7, it shows the Desktop version :/

    i checked everything within the WP Bakery and choose different devices, it seems all fine in here as well. 

    Can Anyone help me? 

    Thank you very much and best regards from Germany.

    Vitali.



  • [deleted] replied
    June 3, 2019 at 8:43pm

    Hi Vitali,

    1— Please make sure you have disabled this area:

    medium
    (view on a new page)

    2— We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.

    Thanks!