Hi, I've been used the Aurum theme as my Wordpress theme for quite a while, but recently my customer told me that they sometimes use their mobile phone as the entry point to use the website not just the PC, and they found that the product image becomes very large on their mobile phone screen, screenshots attached, it looks very ugly, could you help me to fix this issue, or at least give me some solutions where I can edit to make the mobile view better, maybe change some css settings, I would like to make two products per row, and I prefer 2.5 rows in each screen, 2 rows is fine as well depending on the screen size I know, thanks, looking forward to your reply
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
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Sorry, It's been four days since I posted the problem, and I've attached my credentials privately, have you guys helped me look into the issue? This is a frustrating issue to me and my customer, so please help me fix it ASAP, thanks a lot
P.S. Sorry for the late reply, since you have posted the ticket it has been 5 days but it was weekend (support is offline) and then on Monday and Tuesday it was holiday in our country so we could not get back to you.
Hi, just to clarify, I'm not saying any image cropping, I'm just thinking the image is too large and not looking good on the small mobile phone screen, what I want is just to change the image size smaller and put two products per row, that's better visual experience for the customer to browse, so could you please advise me some css solutions maybe? Thanks for the reply
Hi, I've been used the Aurum theme as my Wordpress theme for quite a while, but recently my customer told me that they sometimes use their mobile phone as the entry point to use the website not just the PC, and they found that the product image becomes very large on their mobile phone screen, screenshots attached, it looks very ugly, could you help me to fix this issue, or at least give me some solutions where I can edit to make the mobile view better, maybe change some css settings, I would like to make two products per row, and I prefer 2.5 rows in each screen, 2 rows is fine as well depending on the screen size I know, thanks, looking forward to your reply
Hi vinnie_liu,
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Best regards,
Laborator Team
Sorry, It's been four days since I posted the problem, and I've attached my credentials privately, have you guys helped me look into the issue? This is a frustrating issue to me and my customer, so please help me fix it ASAP, thanks a lot
Hi there,
I have checked your issue but I don't see the image cropping in your site, see images:
(view large version)
(view large version)
P.S. Sorry for the late reply, since you have posted the ticket it has been 5 days but it was weekend (support is offline) and then on Monday and Tuesday it was holiday in our country so we could not get back to you.
Best regards,
Laborator Team
Hi, just to clarify, I'm not saying any image cropping, I'm just thinking the image is too large and not looking good on the small mobile phone screen, what I want is just to change the image size smaller and put two products per row, that's better visual experience for the customer to browse, so could you please advise me some css solutions maybe? Thanks for the reply
Hi again,
The option to se two items per row is in the Theme Options:
(view large version)
Best regards,
Laborator Team
ah, thanks, that's a life saver solution, much better looking now, thanks for the help, have a good day!