Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
The problem is coming from this plugin HTTP / HTTPS Remover, so please be careful which plugins you use as many of them can crash your site such as this one, please check the list of supported plugins. Now you can activate the theme without any problem.
Добрый день. Установился только плагин WooCommerce. Остальные не скачиваются.
Hi there,
First you need to activate your theme and then you can install theme premium plugins (read more).
Have a great day!
P.S. The only language we use to communicate with our clients is English.
Best regards,
Laborator Team
We did, but the pop-up is empty.
Hi there,
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Best regards,
Laborator Team
Hi there,
Can you please retry, and if you can retry using a different browser.
Best regards,
Laborator Team
Perhaps this is due to the tokens on themeforest.net? we still have purchased themes
Hi again,
Are you sure you are logged in with the account you have purchased Kalium and not any other account here:
https://account.envato.com/sign_in?to=envato-api
Best regards,
Laborator Team
We have been unable to receive information all day about what we should do. Will someone help us?
?
Good day. Are we still waiting for an answer?
Hi there,
The problem is coming from this plugin HTTP / HTTPS Remover, so please be careful which plugins you use as many of them can crash your site such as this one, please check the list of supported plugins. Now you can activate the theme without any problem.
Best regards,
Laborator Team
Thank you very much. All set