Yes you are right - I have tried very hard to get to the bottom of this issue but it seems some products just aren't displaying on mobile or pc - do you know why?
there are roughly 100 products, only 10 or so are showing - why?
I have even changed all the custom product pages to the product archive pages but it still does not work
We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
If that doesn't solve your problem. Then pleas record a video of this problem and also send me the exact URL of that page?
Also send me your Wordpress credentials, because I need to login to your site and test this.
To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.
The product categories on this page are not displaying on mobile - please can you help?
Many thanks,
Ciara
Hi Ciara,
In the related URL that you provided https://nib.mediasnug.com/natural-range I can't see product categories in the PC version too.
To learn how to show the categories in the top of the original shop page please see video: https://d.pr/v/givY4A.
Thanks!
Yes you are right - I have tried very hard to get to the bottom of this issue but it seems some products just aren't displaying on mobile or pc - do you know why?
there are roughly 100 products, only 10 or so are showing - why?
I have even changed all the custom product pages to the product archive pages but it still does not work
Hi MediaSnug,
We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
If that doesn't solve your problem. Then pleas record a video of this problem and also send me the exact URL of that page?
Also send me your Wordpress credentials, because I need to login to your site and test this.
To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.
Thanks!