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  Public Ticket #1981202
I can't reproduce .gif correctly
Closed

Comments

  • Daniel Muñoz Carpena started the conversation

    Hello Laborator support team,

    I'm having troubles uploading a gif to my portfolio (using side portfolio item type). When I upload it, I only see it as a static image, what should I do to fix it?

    Thanks for your help!


  • [deleted] replied

    Hi Daniel,

    Please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.

    If that doesn't solve your problem, then please write URL of this exact and share your Wordpress credentials because I need to login to your site and test this issue. Your information is safe here (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar (see how)

    Thanks!

  • Daniel Muñoz Carpena replied

    Hello Ylli,

    i disabled plugins one by one but the problem continues. I´m working in this web in a localhost. When i publish the web, i will send you my credentials and URL, ok??


    Thank you!

  • [deleted] replied

    Hi Daniel,

    Ok then don't worry for that, we will be here every working daysmile.png

    Have a great weekend!