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  Public Ticket #1958351
Menu in mobile screen difficult to open page when submenu is present
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  •  2
    it_semeiotics started the conversation

    Hi,

    The menu in mobile screen, when i click on an element which has sub menu, the clicking is not free it is difficult to open a page with one click.When ever i click, the submenu is opening. Can you please check attached screenshot for your reference.

    Thank you.

  • [deleted] replied

    Hi it_semeiotics,

    Your old Wordpress credentials are not working for me (see video).

    Can you please share your Wordpress credentials because I need to login to your site and test this issue. Your information is safe here (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar (see how)

    P.S: Please tell me if you want to have submenus already expanded or how?

    Thanks!

  •   it_semeiotics replied privately
  • [deleted] replied

    Hi it_semeiotics,

    I'm sorry but I can't replicate your problem in the latest version of iOS. Can you please record a video of this problem so I can replicate the same and see If that happens to me too?

    Thank you very much!

  •  2
    it_semeiotics replied

    Hi,
    1) when i click on "people" page, everytime the submenu opens.Second click will open the "people" page.
    2) In the attachment, it is not same as always. some times, the first click "people" can open the "people" page(last few seconds of the video, with out opened the submenu)
    3) If it is related to the code, what i want is
    a) automatically open the "submenu" 
    b) "people" on click should go to "people" page.

    Please find the attachment for your reference. Thank you. 

  • [deleted] replied

    Hi it_semeiotics,

    Can you please add the code below to your Custom CSS area:

    .mobile-menu-wrapper .mobile-menu-container div.menu>ul>li ul, .mobile-menu-wrapper .mobile-menu-container ul.menu>li ul {
        overflow: visible !important;
        height: auto !important;
    }

    This code should expand your sub-menu items in the mobile menu.

    I wish you a great day!

  •  2
    it_semeiotics replied

    Hi,

    Nice,Now the submenu is expanded automatically.Still, when i click on the "people" for the first time, it is not opening the "people" page.when i click on the "people" second time, it is opening the "people" page.I tested in mobile also, same thing.
    Thank you. 

  •   it_semeiotics replied privately
  • [deleted] replied

    Hi it_semeiotics,

    We just fixed this problem for you. It was a theme problem and we will also include the same fix in the next theme versionsmile.png

    Can you please test it and confirm that everything is working as it should now with the sub-menus?

    Thanks!

  •  2
    it_semeiotics replied

    Hi,
    Works perfectly. Thank you very much. The problem is solved. You can close this ticket.

  • [deleted] replied

    I'm so happy to hear thatsmile.png

    I wish you an amazing week!

    P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.

    A huge thank you from me and Laborator in advance.