Where have you added these videos, in the slider or in the page using the page builder? Please provide the link where you have added the videos as usually it is linked to the mobile OS which have stopped video autoplay if they are not muted by default.
Unfortunately it is not working, tried many times by editing the video and adding the mute and autoplay attributes to the video but the page builder will automatically reset these attributes and maybe that is as a way they edit the self-hosted videos and try to sell the plugins which they have for adding self-hosted videos using WPBakery Page Builder.
Thanks for checking, that's not what we expected. We'll have to check if we will continue this way, as video content is becoming increasingly important for us.
Then I have another question, there is a 3D model of our team embedded with iframe on the page, but I can't figure out how to disable the elements on top with the class "titlebar" and class "controls". All changes I try to make on that css seem to be ignored. Is there a way to do that?
Please try updating the theme and plugins and see if that fixes the issues with WPBakery Page Builder, even though this is not something that is managed by us or the theme, tried many times by editing the video and adding the mute and autoplay attributes to the video but the page builder will automatically reset these attributes.
Dear Kalium support team,
I have inserted two .mp4 videos, with autoplay & muted, but on my mobile device It doesn't start, is there a fix for this?
Url of videos:
http://claar.be/newwip/wp-content/uploads/2019/03/TeamClaar_LB.mp4
http://www.claar.be/newwip/wp-content/uploads/2019/03/Meta_Kloo_loop.mp4
Thx in advance.
Hi Vincent,
Where have you added these videos, in the slider or in the page using the page builder? Please provide the link where you have added the videos as usually it is linked to the mobile OS which have stopped video autoplay if they are not muted by default.
Best regards,
Laborator Team
Hi Art,
I added the videos using the WP bakery page builder, text block html
Can you provide a link where you have added them please.
Best regards,
Laborator Team
Hi Art,
Yes, the link is: claar.be/newwip
(I assumed this was already added when I started this thread.)
Hi Vincent,
Unfortunately it is not working, tried many times by editing the video and adding the mute and autoplay attributes to the video but the page builder will automatically reset these attributes and maybe that is as a way they edit the self-hosted videos and try to sell the plugins which they have for adding self-hosted videos using WPBakery Page Builder.
Best regards,
Laborator Team
Hi Art,
Thanks for checking, that's not what we expected. We'll have to check if we will continue this way, as video content is becoming increasingly important for us.
Then I have another question, there is a 3D model of our team embedded with iframe on the page, but I can't figure out how to disable the elements on top with the class "titlebar" and class "controls". All changes I try to make on that css seem to be ignored. Is there a way to do that?
Best regards,
Vincent
Hi there,
Please try updating the theme and plugins and see if that fixes the issues with WPBakery Page Builder, even though this is not something that is managed by us or the theme, tried many times by editing the video and adding the mute and autoplay attributes to the video but the page builder will automatically reset these attributes.
Best regards,
Laborator Team