Can you remove the currect active license? So i can renew this. Weird because i did not even change my website's domain. I just reinstalled wp on this domain.
I see more ppl with the same issue, perhaps create something for this? Now i lost another day that i could work on this.
It would be better if you had used www.yoursite.com/staging to build the site and then when you finish the site move it to www.yoursite.com. License is valid for one domain only as you can read on this article Theme licenses and activation.
I deleted your old license, so now you can activate your product again.
P.S: If you still see the old domain on your Product Registration page (screenshot) please just press x button, then you activate your theme again.
Have a great day
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Sorry to post it here. I am not able to submit any ticket anymore.
I am still trying to work with the theme again. I am going to use it temporarily at our old school domain www.tarapattana.com for testing. We got a lot of problems with Godaddy Hosting.
Could you please help change the license to tarapattana.com so that this will get activated ? Thank you.My previous ticket no. 1722581
Thank you very much.
I deleted your old license (http://www.neledaems.com), so now you can activate your product again.
Have a great day!
Thank you for your reply. I am afraid you might have removed the wrong one. Mine is " myftpupload.com ". Thank you so much.
You don't have any domain attached to your user for the moment, so please try to activate your site now.
Thanks for your quick response. I still cannot. Could you please help remove my old domain (myftpupload.com)?
My Code is : e78d1c58-2b10-41df-bc22-7c9f3dcac992
I reseted the license of the user that created this ticket "valeirski". Now that you send to me your purchase code I can see that you are asking me to reset the license for another themeforest user "tpisict".
I just reseted the license for this user too.
Thank you so much. You have been very helpful.
Have a lovely day.
I'm very happy to hear that
I wish you an amazing weekend!
P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from me and Laborator in advance.
I am not able to submit any ticket anymore so i'm posting here (i'm sorry).A long time ago (June 09, 2017 - 14:49) I installed the Kalium theme on my test domain (digisidewp.it), now I need to update the domain with "speziamarathon.it".
Can you delete my old domain?
Thanks for your assistance.
I just revoked the license for you too.