Hello there.I tried so many ways to install this specific plugin and it always fail to install.I tried through FilleZilla and got zero results.It always comes to the 500 internal error page.The plugin shows up in the Plesk file manager but doesnt apear on wp admin dashboard.
Can you please share your Wordpress and FTP credentials because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar (see how)
Yes I wanted your Wordpress credentials and FTP credentials. Anyway, I just tried to install theme required plugins one by one and they installed as it should.
So in the theme side everything is great and working as it should. But, if you still receive any error 500 then please contact your hosting provider so they can check this problem for you.
Although i got Wp builder and custom fields the revolution slider and the layer slider plugins are still not installed did you tried and u got an error?
Since you are being so sure about it i ll have to tell yoi straight forward thati also purchased whizz theme from theme forest that doesn't have any of this problem and borano that also works perfect. Being cocky and in other words stating that its my problem is at least unprofessional i will refer this to themeforest support and demand a refund. I already have contacted my hosting provider and they check the logs and the problem has to do with your theme and how well it works with the new wordpress and php edition.
I just installed all the required plugins without a problem in your site seconds ago. I don't know why they were not working for you.
Again, I'm 100% sure that our theme has nothing to do with that area that you are talking about.
We take every client very serious but when a problem is not happening because of the theme then we can just head you to the right direction, in this case your hosting operator.
Please just activate your theme now and you can install a demo-content that you want.
It seems that all work fine now excet the demo import feature. It cant import the content of the demo at all.Can you please tell me how you manually installed the plugins in case i need to do the procedure again ?Was it through ftp?And if yes which one and how .
Please send this video ( https://d.pr/v/YCEGOw ) to your hosting provider, I think that they are very lazy and are not helping you a bit, this is a server problem and this has nothing to do with Wordpress and the theme itself.
When your server fixes your problems then I'm free to install demo-content for you to
Hello there.I tried so many ways to install this specific plugin and it always fail to install.I tried through FilleZilla and got zero results.It always comes to the 500 internal error page.The plugin shows up in the Plesk file manager but doesnt apear on wp admin dashboard.
Hi anthimosxir,
Can you please share your Wordpress and FTP credentials because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar (see how)
Thanks!
Hi anthimosxir,
Yes I wanted your Wordpress credentials and FTP credentials. Anyway, I just tried to install theme required plugins one by one and they installed as it should.
So in the theme side everything is great and working as it should. But, if you still receive any error 500 then please contact your hosting provider so they can check this problem for you.
Thanks for your understanding.
Although i got Wp builder and custom fields the revolution slider and the layer slider plugins are still not installed did you tried and u got an error?
I see them in the host control panel in file manager but on wordpress dashboard they dont apear
Hi anthimosxir,
Please send your hosting provider an email about those problems because this clearly is a server related problem and not a theme problem.
Thank you very much!
I have send to my provider the problem lies with kalium.I have tested everything with another them and all works perfectly.
Hi anthimosxir,
This clearly is not a theme issue, we have more than 27K clients that are using Kalium and we have not received any error like this from any client.
Thanks!
Since you are being so sure about it i ll have to tell yoi straight forward thati also purchased whizz theme from theme forest that doesn't have any of this problem and borano that also works perfect. Being cocky and in other words stating that its my problem is at least unprofessional i will refer this to themeforest support and demand a refund. I already have contacted my hosting provider and they check the logs and the problem has to do with your theme and how well it works with the new wordpress and php edition.
Hi anthimosxir,
I just installed all the required plugins without a problem in your site seconds ago. I don't know why they were not working for you.
Again, I'm 100% sure that our theme has nothing to do with that area that you are talking about.
We take every client very serious but when a problem is not happening because of the theme then we can just head you to the right direction, in this case your hosting operator.
Please just activate your theme now and you can install a demo-content that you want.
Thanks for your understanding!
Have a great day!
It seems that all work fine now excet the demo import feature. It cant import the content of the demo at all.Can you please tell me how you manually installed the plugins in case i need to do the procedure again ?Was it through ftp?And if yes which one and how .
Hi anthimosxir,
I installed the plugins from the Appearance > Install Plugins area for you.
Can you please tell me which demo-content you want to install and I will try to install it for you
Thanks!
I am trying to install the fashion demo.Thank you a lot.
Hi
Please send this video ( https://d.pr/v/YCEGOw ) to your hosting provider, I think that they are very lazy and are not helping you a bit, this is a server problem and this has nothing to do with Wordpress and the theme itself.
When your server fixes your problems then I'm free to install demo-content for you to
Thanks for your understanding!