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  Public Ticket #1920585
PHP error with theme
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  •  1
    bengerlisdesign started the conversation

    please see the error i am getting in the wp console after installing this theme

  • [deleted] replied

    Hi bengerlisdesign,

    — It seems that you are not using the latest version of Kalium. The latest version for the moment is 2.8 (read release notes), please update your theme first and then the premium plugins too.

    After you update the theme, there is a chance that we also updated some of the plugins that we offer. To update those plugins to the latest version that we support, just go to Appearance > Install Plugins.

    — Also please install the Classic Editor plugin and 5.0 will be indistinguishable from 4.9.9 for your posting and editing experience, and you’ll still get the other improvements and fixes that have gone into 5.0. Classic Editor is supported until 2022, and now allows you to switch between Classic and Gutenberg on a per-user or per-post level.

    Have a great day!

  •  1
    bengerlisdesign replied

    Well i get this error when I try to update the theme?  Seems odd that this isn't working 'out of the box' really... if you buy a theme you expect the files to be up to date.  Please advise how to update this?

    See image attached

  • [deleted] replied

    Hi bengerlisdesign,

    Thanks for providing me that screenshot, from It I can see that the error that you are receiving is not coming from our theme but from the Wordpress files.

    Even that this is not included in our support scope (read here) I will try to help you so canyou please share your Wordpress credentials because I need to login to your site and test this issue. Your information is safe here (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar (see how)

    Thanks!

  •  1
    bengerlisdesign replied

    In that case, can you link me to a download of the updated theme and i'll update it manually?  I can't share logins.

    Thanks

    James

  • [deleted] replied

    Hi James,

    Pleaae go to Wordpress updates section, click the “Check again” button and then try again to update your theme.

    It should work.

    Thanks!

  •  1
    bengerlisdesign replied

    Thank you. That did work.

  • [deleted] replied

    Happy to hear thatsmile.png

    I wish you an amazing day!

    P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. 

    A huge thank you from me and Laborator in advance.