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Dear Kalium Team,
after updating the Theme for 2.8 all Carousels (Home page and Portfolio) are not working. I can see them on the page, but no images. Could you, please, tell me, what can be the problem?
Thank you forward,
Vasy
Hi Vasy,
Can you please send us URL-s of those pages that your careousels are not working please?
Also please share your Wordpress and FTP credentials because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar (see how)
Thanks!
Hi Vasy,
Problem is now fixed (see video).
Sorry for any inconvenience.
I wish you a great day!
Thank you so much!
Now it looks great :)
Hi Vasy,
I'm very happy to hear that
I wish you all the best.
P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.
A huge thank you from me and Laborator in advance.