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  Public Ticket #1909260
Products not saving in cart
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  • tadejbogataj started the conversation

    Hi, i have Aurum installed on my wordpress install. It is a multilanguage site/store (WPML). 

    When i add a product to cart and then go to the shop and add another product the first one dissapears. 

    This is a big problem. Can you fix this please?

  • tadejbogataj replied

    Also, all the plugins and the theme are updated to the latest versions.

  •  1,559
    Laborator replied

    Hi there,

    Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread. To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Best regards,
    Laborator Team


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  •   tadejbogataj replied privately
  •  1,559
    Laborator replied

    Hi there,

    The default site language is Serbian and if you go to Products there is no product showing in Serbian language, in Croatian and Slovenian there are 12 products showing, please translate these products for Serbian also to see if the problem is because these products are not translated:

    medium
    (view large version)


    Best regards,
    Laborator Team


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  • tadejbogataj replied

    Did you try buying something (adding it in the cart) in just one specific language? i.e. Slovenian?

    I will translate all the products today and test it again. I will let you know of my findings.

  •  1,559
    Laborator replied

    Hi again,

    I can see you have translated the products, but the menu is only in Slovenian and Croatian while the Serbian menu is missing:

    medium
    (view large version)


    Best regards,
    Laborator Team


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