Okay
  Public Ticket #1894229
Problem on portfolio settings
Closed

Comments

  •  2
    M FREDERIC JOFFRE started the conversation

    Parameters and options are unactive on eachportfolio items since i updated the last version of Kalium. I've got only a single message : "Loading options” on a grey space under "parameters and options". See the jpg on attachment.

    {"wp":{"use":false,"adminUrl":"http://fredericjoffre.com/wp-admin/post.php?post=1342&action=edit/wp-admin","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}
  • [deleted] replied

    Hi there,

    After you update the theme, there is a chance that we also updated some of the plugins that we offer. To update those plugins to the latest version that we support, just go to Appearance > Install Plugins.

    Here is the Kalium changelog link: https://documentation.laborator.co/kb/kalium/kalium-changelog/

    Thanks!

  •  2
    M FREDERIC JOFFRE replied

    Hello, good evening from Paris. Sorry, nothing happened. The problem went on when i updated “Advanced Custom Fields” to Advanced Custom Fieds Pro”. The procedure asked for deleting the 4 old plugins and i did it. Do you think it could be the origin of the problem?

    Thank you for answering

  • [deleted] replied

    Hi Frederic,

    Yes that is normal because we purchased extended license of Advanced Custom Fields PRO plugin to include them for our clients, so now the free version of Advanced Custom Fields and their addons is not needed.

    Please make sure that you are using Advanced Custom Fields PRO 5.7.10 and Kalium 2.7.6 as you can read in the Kalium Changelog and you should now have a problem

    If you still have a problem then please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.


    Thanks!

  •  2
    M FREDERIC JOFFRE replied

    Hi, Yli,  hello from sunny Paris today,

    Problem not solved. I've got ACF Pro 5.7.10 under Kalium 2.7.6. I disable all plugins, one by one. Nothing change. Coud it be the WPbakery Pagebuilder version (in my case : 5.7). I send you the plugin screen, may be you could see something wrong. Thanks for help.

  • [deleted] replied

    Hi Frederic,

    From your screenshot I'm seeing that you are using Advanced Custom Fields PRO (5.7.12), I wrote in my previous reply that you need to install Advanced Custom Fields PRO (5.7.10). Please deactivate and delete this plugin, then go to Appearance > Install Plugin and from there you can install ACF PRO 5.7.10.

    We will release a new theme update soon that will support the latest version of Advanced Custom Fields PRO.

    Thanks!

  •  2
    M FREDERIC JOFFRE replied

    Thanks Ylli! It's done! Thank you for your patience and your attention.

    “Patience et longueur de temps font plus que force ni que rage” La Fontaine (Patience and the fullness of time do more than force or fury). :-)

  • [deleted] replied

    Hi Frederic,

    Thanks for your kind wordssmile.png

    I wish you a wonderful day!

    P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.

    A huge thank you from me and Laborator in advance.