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  Public Ticket #1890966
Errors coming during working
Closed

Comments

  •  1
    Anchit_template started the conversation

    Hi, there are a couple of error lines coming when some action is performed. 

    1) Removed some menu items from main menu and added 1 custom link. Saved and this error came - 

    Warning: preg_match_all(): Compilation failed: invalid range in character class at offset 11 in /home/merakid8/public_html/wp-content/plugins/js_composer/include/autoload/hook-vc-grid.php on line 163
    2) Clicked on New page from menu bar to make a new page, when the page loads, this error shows - Warning: preg_match_all(): Compilation failed: invalid range in character class at offset 11 in /home/merakid8/public_html/wp-content/plugins/js_composer/include/autoload/hook-vc-grid.php on line 163 Some issue with the JS Composer I believe? 

  •  1,502
    Ylli replied

    Hi,

    Can you please share your Wordpress credentials because I need to login to your site and test this. Your information is safe here (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Thanks!

    Kind regards,
    Ylli


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  •   Anchit_template replied privately
  •  1,502
    Ylli replied

    Hi,

    Where is that error please? I can not see it in any of your pages.

    Thanks!

    Kind regards,
    Ylli


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  •  1
    Anchit_template replied

     Click on + icon to open NEW drop down from the toolbar. Then click on page. You see the following error come up and page loads to making new page. 

    - Warning: preg_match_all(): Compilation failed: invalid range in character class at offset 11 in /home/merakid8/public_html/wp-content/plugins/js_composer/include/autoload/hook-vc-grid.php on line 163 Some issue with the JS Composer I believe? 

    Same shows up when saving main menu. 

  •  1,502
    Ylli replied

    Hi Anchit,

    This is happening because you are using the very latest version of PHP 7.3 and it seems that the WPBakery Page Builder doesn't fully support PHP 7.3 for the moment. Please write your hosting provider to decrease PHP version from 7.3 to 7.2.x and this problem should be solved.

    I think that WPBakery Page Builder plugin will release a new update soon that will support PHP 7.3.

    Have a great day!

    Kind regards,
    Ylli


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  •  1
    Anchit_template replied

    Ok, Ill change that. Also could you revert to the other issue? If I want to add menu like in restaurant demo to shop demo on a separate page, then are there blocks for it or is it hard coded? How can I get the restaurant menu to shop demo page?

  •  1,502
    Ylli replied

    Hi Anchit,

    Regarding your further questions, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to help you in your new thread.

    Will set this ticket as solved from here.

    Kind regards,
    Ylli


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