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  Public Ticket #1879933
Taxamony hierarchy
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Comments

  • StijnFabriek started the conversation

    Hi Aurum, 

    after a last series of updates: WP v5.0.3, Aurum theme v3.4.2.1, Plugins and Woocommerce. 

    Our hierarchical taxamony structure is gone. Even the option to make product taxamonies hierarchical at all is nog showing or working in the backend. Do you maybe have an idea how it's possible that the hierarchy option and structure are gone? Maybe even know how I can enable them again? 

    I added a screenshot below from our second site with the same plugins and settings. This site has not been updated yet. There the hierachy is still an option. I can't find if this missing option is caused by woocommerce, aurum or wordpress. Can you help me identify the cause? 

    Kind regards,

    Stijn

  •  1,560
    Laborator replied

    Hi Stijn,

    The theme does not change anything from the WooCommerce features or the back-end area, to verify this change the theme to any default WordPress theme and you will see that the problem does not come from the theme.

    Best regards,
    Laborator Team


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