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  Public Ticket #1875550
Installation Kalium theme
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Comments

  •  7
    Alexander Bischof started the conversation

    i upload the kalium.zip and click on "install now" - it uploads the file but then i get window with the update.php - so it does not work actually. 


    i tried it with different install .zips --> one is the "installable wordpress file" - the other one the "kalium.zip" from the full package.

  • [deleted] replied

    Hi Alexander,

    Please read this article Installing Kalium via WordPress or this one Installing Kalium via FTP

     If you still receive any problem then you can share your Wordpress credentials, because I need to login to your site and test this.

    To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.

    Thanks!

  •   Alexander Bischof replied privately
  • [deleted] replied

    Hi Alexander,

    This is very interesting and it doesn't seem that it is a theme problem. Anyway, when I tried to go to your Wordpress area "503 Service Unavailable" is appearing. 

    medium
    (view on a new page)

    Can you please contact your hosting provider for this and also tell them your problem, I think that they will know why this is happening and solve the problem for you.

    Thanks!

  •  7
    Alexander Bischof replied

    Hi, i can access it without problems. Could you please try once again.

    I think i was still logged in and logged out now

  • [deleted] replied

    Hi Alexander,

    Still the same problem (see video).

    Thanks!

  •  7
    Alexander Bischof replied

    could you imagine what is the problem? 

    With wp-login ist says not found fount on this server

    with wp-admin i get redirectd to the screenshot

  • [deleted] replied

    Maybe your hosting provider is blocking wordpress logins from other countries.

    In that case, you can tell your hosting to unblock our visits:

    My informations area:

    My IP Address Is:
    IPv4: 185.67.178.224

    My IP Information:

    ISP: Kujtesa Net Sh.p.k.
    Country: Albania, Kosovo, Slovenia and Serbia

    Have a great day!


  •  7
    Alexander Bischof replied

    Hi,


    tried it now from my computer at home - could install it successfully - thank you for your time and patience

  • [deleted] replied

    Hi Alexander,

    I think that your computer had any extension that blocked uploading or maybe you had any virus in your PC.

    Anyway, I'm happy that everything is fine nowsmile.png

    P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.

    A huge thank you from me and Laborator in advance.