Hi, I experimented a scroll bug that doesnt allow scroll when your are in smartphone. It happens in scrollbox (wpbackery item) and when sticky description is enabled in portfolio page (side portfolio template only). If you touch the screen excatly in the scrollbox or the description text you cant scroll down, you need to touch a blank or empty space to scrolldown.
Scrollbox feature works, but when you go to the end, it doesnt allow you to scroll down. In my case, some clients cant see the image below scrollbox, to fix this I have to add a text element to replace scrollbox.
I would like also to add a "placeholder" atribute to the contact form, how I can do this?
I just checked your site on my iPhone X, the Multi Color portfolio item has a scroll feature and it seems to work properly, can you please try taking a screenshot or a record a video from the problem.
It seems that the problem is occurring only in Android phones, I did not have a chance to check it on Android phones and as soon as I go home I will check and see what I can do about it.
Hi, I experimented a scroll bug that doesnt allow scroll when your are in smartphone. It happens in scrollbox (wpbackery item) and when sticky description is enabled in portfolio page (side portfolio template only). If you touch the screen excatly in the scrollbox or the description text you cant scroll down, you need to touch a blank or empty space to scrolldown.
Scrollbox feature works, but when you go to the end, it doesnt allow you to scroll down. In my case, some clients cant see the image below scrollbox, to fix this I have to add a text element to replace scrollbox.
I would like also to add a "placeholder" atribute to the contact form, how I can do this?
Hi Luigi,
I just checked your site on my iPhone X, the Multi Color portfolio item has a scroll feature and it seems to work properly, can you please try taking a screenshot or a record a video from the problem.
Best regards,
Laborator Team
Sure, Here is the video.
It only happens when sticky description is enabled and with scrolldown box.
Sorry for bad english...
Video
Hi Luigi,
It seems that the problem is occurring only in Android phones, I did not have a chance to check it on Android phones and as soon as I go home I will check and see what I can do about it.
Best regards,
Laborator Team
Hi, some news???
Hi Luigi,
We have added it to the fix list for the next updates, so we will try to fix it as soon as we can and include it in the next updates.
Best regards,
Laborator Team