Hi, in Portfolio , I created an Item containing WP Bakery Page Builder: "Mansonry Media Grid" . When clicking on the Images the Standart (in my opinnion very outdated looking) Worpress Lightbox opens i can't find any option to enable the Theme Lightbox, for this type of item. in General Theme Options Lightbox is activated everywhere. In WP Bakery Page Builder "Single Image" I have the option "On click Action" when choosing " Lightbox" the ugly standart Lightbox openes, when using " Open in theme default lightbox (use Kalium's....)" the Theme one openes. But this option does not exist in the Media Grid Elemets. Aditional note:
I imported a Demo Content Page and saved an existing Mansonry Media Grid element as a Template" When inserting the template it works with the Themes Lightbox but when Importing a new "Mansonry Media Grid" it always uses the standart Lightbox. i also compared all the values and can't find any diference so i have no idea why my Media Grid shows the wrong lightbox and the Media Grid from the Demo Content shows the Theme Lightbox. Same happens with "Media Grid" (non mansonry) Thank you for your help.
Attached files: right lightbox.PNG wrong lightbox.PNG template.PNG Single Image Options.PNG
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Can you check it now as I have modified the template and created a new one which I named Kalium Lightbox and now it shows the same lightbox on both items.
Hi, Thank you for creating the new Lightbox Template i tested it and now the lightbox opens correct :) Kind regards,Roland
I'm glad to hear that everything is fine now
Will set this ticket as solved from here.
Tested the Lightbox in the Portfolio theme and it is VERY slow for my website. It hasn't been updated nor does it seem to have support. Is there another Lightbox option that has better upload time and is supported?
Please create a new ticket if you have issues with the theme lightbox and someone from the team will get back to you.
I apparently can't be helped because my support expired in December...
I checked your site and the images you are using are really large and that is a reason why your site is slow, we have the same lightbox in our demo site and we don't have a speed issue there, please make sure to use less plugins.