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  Public Ticket #1851171
Kalium Theme Lightbox not used by certain Elements
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  •  1
    BreakdownE started the conversation

    Hi,  in Portfolio , I created an Item containing WP Bakery Page Builder: "Mansonry Media Grid" .  When clicking on the Images the Standart (in my opinnion very outdated looking) Worpress Lightbox opens i can't find any option to enable the Theme Lightbox, for this type of item.

    in General Theme Options Lightbox is activated everywhere.   

    In  WP Bakery Page Builder "Single Image" I have the option "On click Action" when choosing " Lightbox"  the ugly standart Lightbox openes, when using " Open in theme default lightbox (use Kalium's....)" the Theme one openes.  But this option does not exist in the Media Grid Elemets.


    Aditional note: 

    I imported a Demo Content Page and saved an existing Mansonry Media Grid element as a Template"  When inserting the template it works with the Themes Lightbox but when Importing a new "Mansonry Media Grid" it always uses the standart Lightbox.  i also compared all the values and can't find any diference so i have no idea why my  Media Grid shows the wrong lightbox and the Media Grid from the  Demo Content shows the Theme Lightbox.

    Same happens with "Media Grid" (non mansonry)

    Thank you for your help.

    Attached files:  right lightbox.PNG
      wrong lightbox.PNG
      template.PNG
      Single Image Options.PNG

  •  684
    Art replied

    Hi there,

    Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Kind regards,
    Art


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  •   BreakdownE replied privately
  •  684
    Art replied

    Hi there,

    Can you check it now as I have modified the template and created a new one which I named Kalium Lightbox and now it shows the same lightbox on both items.

    Kind regards,
    Art


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  •  1
    BreakdownE replied

    Hi,

    Thank you for creating the new Lightbox Template i tested it and now the lightbox opens correct :) 

    Kind regards,
    Roland

  •  1,308
    Ylli replied

    Hi Roland,

    I'm glad to hear that everything is fine nowsmile.png

    Will set this ticket as solved from here.

    Kind regards,
    Ylli


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