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  Public Ticket #1845734
cant upgrade to kalium 2.7 (still in 2.5)
Closed

Comments

  •  2
    uhukleber123 started the conversation
    January 8, 2019 at 9:31am

    hey folks. unfortunately i cant update my kalium 2.5 to 2.7

    also i have problems updating the wpbakery plugin.

    Is this a common issue or do you need more information?


    best regards,

    gabriel

  • [deleted] replied
    January 8, 2019 at 9:43am

    Hi Gabriel,

    Why you are not able to update your theme, can you please be more specific please?

    Please go to Wordpress > Updates section to update Kalium, if the Kalium update doesn't show, then click Check Again button 1-2 times and the theme update should show.

    Thanks!

  •  2
    uhukleber123 replied
    January 9, 2019 at 4:53pm

    hey Ylli,


    unfortunately there have been the option to upgrade but it times out when accessing " https://api.laborator.co/downloads/kalium/hAHrUVjhpubJgKicJ-LUgX44v/kalium-2.7.5.1.zip" after 1300 seconds or sth like this. now its no option to update anymore.

  • [deleted] replied
    January 10, 2019 at 8:01am

    Hi Gabriel,

    Can you please share your Wordpress and FTP credentials because I need to login to your site and test this issue. Your information is safe here (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Thanks!