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  Public Ticket #1842651
Deactivate licenc
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  • eduardcoumans started the conversation
    January 5, 2019 at 12:14pm

    I want to deactivate my kalium licenses on domain watapart.nl, this was a test site. So i can use it on the live site.

    Eduard

  •  1,560
    Laborator replied
    January 7, 2019 at 8:18am

    Hi Eduard,

    I have reset the license so now you can activate it on the original domain.


    Best regards,
    Laborator Team

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  • CreoGroup replied
    February 22, 2019 at 8:21pm

    We need assistance to deactivate our license, so we can put it on the original on our domain. Please help. 

    username: Number of licenses: 1 License owner: creogroup1 

    it is on phenomholdings.com and we no longer own this domain. 

  •  1,560
    Laborator replied
    February 24, 2019 at 10:07am

    Hi there,

    I have reset the license, next time please create your own ticket instead of replying to another ticket or write us an e-mail directly.

    P.S: If you still see the old domain on your Product Activation page please just press X, then try to activate your theme again, it should work.


    medium
    (view on new page)


    Best regards,
    Laborator Team

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