Important:
This support area is for Kalium 3 users only.
Support for Kalium 4 has moved to our new platform at support.laborator.co.
If you’re using Kalium 4, please create a new account there using your email and license key. A password will be sent to you automatically.
i have wordpress in local. i want to install kalium with my dad account, but when I press "activate product" it connects with my account (and I haven't the license). It doesn't changes the account (I've already connected in envato with my dad account with the license, but nothing). How can i fix this problem?
Hi Valentina,
Please go to https://build.envato.com and make sure that you are logged in with the same account that the theme is purchased and then try to activate Kalium again.
It should work
Thanks!