Okay
  Public Ticket #1831249
installation failed
Closed

Comments

  • felium-oculi started the conversation
    December 23, 2018 at 8:38am

    Dear Support-Team,

    I just bought this wonderful theme and can't install it. Wordpress tells me, that the stileshee style.css is missing? What am I doing wrong?

    Thanks for support,

    kind regards 

    Sabine

    {"wp":{"use":false,"adminUrl":"","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}
  • [deleted] replied
    December 24, 2018 at 8:31am

    Hi Sabine,

    That’s a common issue caused by not uploading the correct zip file. Go back to https://themeforest.net/downloads and when clicking the Download button, choose the “Installable WordPress file only“.

    We also wrote that information in this documentation article Error: “The theme is missing style.css stylesheet”

    Have a great day!