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  Public Ticket #1825431
Why my descriptions and images don't show
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Comments

  •  7
    Vibbio started the conversation

    I trying to fix social descriptions for my page and i even installed "Open Graph for Facebook, Google+ and Twitter Card Tags", but somehow it still looks the same. can I do it somewhere in Kalium? Why is it happening?

    In the attachment there is a screenshot of how does it look when I try to share it via Slack for example.

  • [deleted] replied

    Hi Vibbio,

    Can you please add the following code in functions:

    add_filter( 'kalium_open_graph_meta', '__return_false' );

    This should remove our built-in OG Meta.

  •  7
    Vibbio replied

    Sorry, but I'm not quite sure where to add this code. also, should I add only the value in the brackets or the entire line?  

  • [deleted] replied

    Hi Vibbio,

    I have added the code in functions.php:

    JqFndN.png

    Can you check it now?

  •  7
    Vibbio replied

    no, I didn't work..

  • [deleted] replied

    Hi Vibbio,

    Is it possible to tell me the page you are trying to share so I can check what is shown in the source code and what when you share it on Facebook.

  •  7
    Vibbio replied

    https://www.vibbio.com/ - mainly this one, but anyway, even if other pages have meta descriptions they don't have feature picture. 

  • [deleted] replied

    Hi Vibbio,

    I have checked your homepage using Facebook Debugger to see what information is being shown and it was showing cached version of URL meta information:

    medium (view large image)

    So I've clicked Scrape Again and this is what is shown:

    medium (view large image)

    The URL to this page:

    https://developers.facebook.com/tools/debug/sharing/?q=https%3A%2F%2Fwww.vibbio.com%2F

    So I believe that the content shown on sites you share your website is cached and you should invalidate that cache or wait for few days until they refresh the link information.

    Do you think this is accurate?

  •  7
    Vibbio replied

    I'm not sure if that's the issue. would it affect also sharing a link on Slack or mobile?

  • [deleted] replied

    If the scraped content is shown properly on Facebook now then it is as general reference of how Open Graph meta should shown so I believe that will be fixed on other networks you have shared the website. There is another possibility to share your site with query string just to invalidate the cache for example:

    https://www.vibbio.com/?cache-bust=1234

  •  7
    Vibbio replied

    the content is not shown correctly anyway. It still looks the same. also on FB

  • [deleted] replied

    Hi Vibbio,

    I have just tried it, and here is the result:

    medium (view large image)

    Its strange! Is this the correct description to be shown:

    VIBBIO is the video creation platform for businesses. Easily create videos to engage your audience, increase sales, drive traffic and strengthen your brand.

  •  7
    Vibbio replied

    yes, the decryption is correct. But as I said before it's not shown when I share the link via Slack for example. Plus there is no featured picture.

  • [deleted] replied

    Hi Vibbio

    I have deactivated All In One SEO Pack and the Open Graph meta is not duplicated, so the preview is shown differently:

    medium (view large image)

    Make sure to disable OG meta in that plugin to prevent duplicate entries that are already being sent from Graph for Facebook, Google+ and Twitter Card Tags

    This is definitely not a problem of the theme.

  •  7
    Vibbio replied

    but I need All In One SEO Pack for SEO purpose. I deactivated OG, but it still looks the same to me.

  •  7
    Vibbio replied

    Hi. The problem is still there, and nothing from your suggestions worked. 

    [EDIT]

    ok, It worked a bit, the picture is better, but somehow descriptions still doesn't show on FB (it works on Slack though)

  • [deleted] replied

    Hi Vibbio,

    The main reason may be the duplicated og meta tags:

    https://d.pr/v/xoQjSV

    So as I told you on my previous reply these plugins:

    All In One SEO Pack

    Graph for Facebook, Google+ and Twitter Card Tags

    are both generating OG meta tags and you should choose which one you want to use.