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  Public Ticket #1818371
WP bakery page builder can not be installed
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Comments

  •  3
    Vera started the conversation

    Hi Illy, hi Arlind, hi everyone,


    I have trouble installing the WP Bakery Page builder Plugin. When I try to the following message occurs:

    Downloading installation package from https://api.laborator.co/kalium/plugin-updates/5.6/js_composer.zip?token=SzBrOEFROC9hZG9ReVRVMWNuYW01eE5rSjhsdGlLazlvMkNZT2l3aWgzVi96QT09

    Download failed. Forbidden


    How can I fix this? 

    Warm regards

    Vera

  • [deleted] replied

    Hi Vera,

    Please do this (see video) and then try to install and activate your plugin.

    It should work.

    Thanks!

  •  3
    Vera replied

    Hi Ylli,

    thanks for your quick reply.

    did that, several times before. Also re-installed wordpress (version 5.0). It remains the same issue. Unfortunately. Do you have another idea how to fix it?


    Thanks. 

    Warm regards

    Vera

  •  3
    Vera replied

    And sorry for writing your name wrong in my earlier post.

    Greetz

    Vera

  • [deleted] replied

    Hi Vera,

    Don't worry for that

    Can you please send me your Wordpress credentials, because I need to login to your site and test your problem.

    To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.

    Thanks!

  •   Vera replied privately
  • [deleted] replied

    Hi Vera,

    It seems that your server limits are low and for that plugins are failing to install or update. I just tried to install a free plugin from the Plugins section of Wordpress and the process failed too.

    Please write your host that you are receiving problems like this in your Wordpress site and they should know what is the problem and solve it for you.

    In the meantime please send me your FTP credentials too so I can try to install the plugin manually for you.

    Thanks!

  • [deleted] replied

    Hi,

    I just managed to install the WPBakery Page Builder plugin finally, see the whole procedure (in this video).

    Have a great day!

  •  3
    Vera replied

    You are awesome! Thanks a lot!

  • [deleted] replied

    Hi Vera,

    Glad to hear that

    I wish you a great day!

    P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.

    A huge thank you from Laborator in advance!