we've got a problem with the portfolio items.
After updating kalium to 2.7 the pictures in the portfolio section wont show up. The containers are still there – but empty.
Unfortunately the ACF Pro-fix doesn't work. (https://documentation.laborator.co/kb/kalium/advanced-custom-fields-5-x-problem/ ) Can you please help us?
You just need to go to Appearance > Install Plugins area and there you can install Advanced Custom Fields PRO plugin. Then please go to Plugins area and disable and uninstall Advanced Custom Fields (free) plugin and other Advanced Custom Fields addons. For more info please read this article Advanced Custom Fields 5.x problem.
We've already installed the Advanced Custom Fields PRO plugin and uninstall the older ones (as you can see in the screenshot attached). But it doesn't work yet. We have still the problem with empty containers in the bottom of sites like that: https://mikalo.eu/editorial-design-page303030/ and the burger menu in the mobile doesn't work neither.
We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
If the problem is still active, then please share your Wordpress credentials because I need to login to your site and test this issue.
To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.
Please make sure that you are using the latest Kalium version (currently 2.7). Then don't forget to install Advanced Custom Fields PRO plugin and delete Advanced Custom Fields FREE plugins (more in this article).
If you have further questions in the future then kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to help you in your new thread.
Hey Folks,
we've got a problem with the portfolio items. After updating kalium to 2.7 the pictures in the portfolio section wont show up. The containers are still there – but empty. Unfortunately the ACF Pro-fix doesn't work. (https://documentation.laborator.co/kb/kalium/advanced-custom-fields-5-x-problem/ ) Can you please help us?
Best regards
Michael
Hey, we recognized that our mobile menu doesnt work also. Can you please help us here too?
Best regards
Michael
Hi Michael,
You just need to go to Appearance > Install Plugins area and there you can install Advanced Custom Fields PRO plugin. Then please go to Plugins area and disable and uninstall Advanced Custom Fields (free) plugin and other Advanced Custom Fields addons. For more info please read this article Advanced Custom Fields 5.x problem.
Have a great day!
Hi Ylli,
thank you for your quick reply!
We've already installed the Advanced Custom Fields PRO plugin and uninstall the older ones (as you can see in the screenshot attached). But it doesn't work yet. We have still the problem with empty containers in the bottom of sites like that: https://mikalo.eu/editorial-design-page303030/ and the burger menu in the mobile doesn't work neither.
Did we forget something?
Many thanks in advance!
Best regards
Michael
Hi Michael,
We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
If the problem is still active, then please share your Wordpress credentials because I need to login to your site and test this issue.
To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.
Thanks!
I've lost every portfolio on my website. I've tried disabling plugins and most of everything else without change.
Also, my images and headings/menus are overlapping on most pages.
Please help.
Thanks, Amy
Hi Amy,
Please make sure that you are using the latest Kalium version (currently 2.7). Then don't forget to install Advanced Custom Fields PRO plugin and delete Advanced Custom Fields FREE plugins (more in this article).
If you have further questions in the future then kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to help you in your new thread.
Will set this ticket as solved from here.