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  Public Ticket #1788715
2nd Envato account & Licenses
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  • tasoskouk started the conversation
    November 19, 2018 at 11:46am

    Hello,

    I have a 2nd Envato account (User: Wired1234) & a new Kalium license (Item Purchase Code: 34e6bda8-fdcd-405a-9c49-9d86fef8cf46)

    I cannot activate this license bcoz no matter what i try the theme activation always login with my 1st Envato account...

    Even here i cannot login with my 2nd Envato account

    Any ideas?

    PS. Same question posted in TF comments

    Thx

  • tasoskouk replied
    November 19, 2018 at 1:01pm

    Hi,

    Resolved it using another browser. Same should do if clearing Chrome cache for TF/Envato domains

    Anyway it should be possible in the first place w/o all the above

    Tasos

  • [deleted] replied
    November 19, 2018 at 1:40pm

    Hi Tasos,

    I'm glad that you already solved this.

    That is not a theme problem. That happened because you in the build.envato.com you where logged in with a different user. When you tried the same in another browser this worked because you were not logged in in the build.envato.com in that browser.

    Will set this ticket as solved from here.