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  Public Ticket #1779115
Images Not Showing
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  • miketoledo started the conversation
    November 11, 2018 at 1:29am

    Hi,

    1) I keep having trouble with my images. In blog posts when they are open the featured image do not shows up, until you refresh 3 times. 

    I've been reading and it seems that might be the "lazy mode" which I don't know how to disable to try to solve it. 

    2) Also, in my home page, in the portfolio section, thumbnails appear from time to time, not sure why they don't show.

    Thanks for your support!

    Mike


  • miketoledo replied
    November 11, 2018 at 1:50am

    Just found out that the carrousel image is not working properly either...

    You can see on this link: http://viptraveldesigner.com/dubai-maldives/ 

    Help would be greatly appreacited!


  • [deleted] replied
    November 12, 2018 at 8:51am

    Hi miketoledo,

    I saw the pages having this problem, it seems that it is related to a plugin or the image parser, see how I fix it:

    https://d.pr/v/phdDEZ

    I am not sure why this part of the code is added on images:


    (view large image)

    I'd like to login to your FTP and test where this problem is coming. To include your credentials click Insert Credentials button in editor toolbar. (See how)

  •   miketoledo replied privately
  • [deleted] replied
    November 14, 2018 at 8:25am

    Hi miketoledo,

    I have tried to login to your FTP however the path is pointing me to an empty directory:


    (view large image)

    Can you please assign the WP path for the account you have created for me.

  •   miketoledo replied privately
  • [deleted] replied
    November 15, 2018 at 9:32am

    Hi Mike,

    I have turned off "Lazy loading" in Jetpack:


    (view large image)

    And it fixed the issue:


    (view large image)

    Including carousels as well:


    (view large image)

    Our theme includes a lazy loading functionality so the Jetpacks conflicts with ours, you don't need to use it.