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  Public Ticket #1770843
YouTube Issues
Closed

Comments

  • TomServo started the conversation
    November 4, 2018 at 1:37am

    I have a couple of issues regarding YouTube portfolio items...

    When I select 'Use Native YouTube Player' in theme options I have to input the complete YouTube video link for a video portfolio item, I cannot use the 'youtu.be' style link, otherwise all I get is a black block where the video displays on the page. When I click play, YouTube gives me an immediate playback error. The video will play normally when using a complete YouTube link copied straight from the browser address bar. This behavior does not occur with the JSplayer.

    Second, I see no options to stop "suggested videos" from showing up at the end of YouTube videos. I also see no way to hide YouTube controls? Is this possible with the JSYouTube player? am I missing these options?

  •  1,563
    Laborator replied
    November 5, 2018 at 9:48am

    Hi TomServo,

    Can you please share your site credentials and a link where the problem is showing here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Best regards,
    Laborator Team

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