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  Public Ticket #1762787
Page Builder not available
Closed

Comments

  • Eiberger started the conversation

    Hello,

    the WPBakery Page Builder is not available when I-m logged in as a shop manager. But when I am logged in as administrator it works. I already edited the role manager but it still does not work. Do you have an idea what could be the reason?

    Kind regards
    Daniel

  • [deleted] replied

    Hi Daniel,

    I am not able to debug this issue, would you send me your WP credentials both for Shop manager and site administrator so I will check how can I fix this for you.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    You can include your credentials twice.

  •   Eiberger replied privately
  • [deleted] replied

    Hi Daniel,

    Ive been trying to learn where is this issue related and switched to another theme so it was the same problem. So I have asked the author of WPB plugin to learn more where is the problem, here you can read the thread;

    https://codecanyon.net/comments/20736049

    I hope they can provide a fix soon.

  •  2
    standiers replied

    Hello,

    I have the exact same issue and I think it is not fixed on WPB side. Have you guys been able to fix it or hear about any solutions? Thank you

  •   [deleted] replied privately