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  Public Ticket #1758409
<br> in Bestseller widget
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  • MANDRAGORASRL started the conversation

    For the books' titles I used the <br> to separate the title and the subtitle. And I see that it works well. 

    The problem is that the Bestseller widget shows <br> like part of the text. Can you help me to fix it?

    You can find  an attached screenshot.

    Unfortunately I'm working in localhost so I'm not able to send you the URL.

    Thank you very much

  • [deleted] replied

    Hi,

    Can you please let me know how can I reproduce this issue in order to find a proper solution for you?

  • MANDRAGORASRL replied

    Hi.

    I just added the <br> tag in the title field on wp, like this screeenshot below.

    Thanks

  • [deleted] replied

    Hi,

    Sorry I think you didn't understand me right. I mean which widget you have  used to show the products where the <br> is not being rendered as DOM element but rather is escaped and shown as simple text.

    So, I want to replicate the issue based on how you have encountered the issue, or send me your credentials and I'll see it directly on your site. To include your credentials click Insert Credentials button in editor toolbar. (See how) 

  • MANDRAGORASRL replied

    Hi.

    Below you can find the screenshot about the widget that I used. It is the standard Product widget.

    I'm sorry but now the website is in localhost on my computer, so I'm not able to send you any credential.

    Thanks

  • [deleted] replied

    Hi,

    I have tried to add products widget containing product with <br> and also tested on single, loop page:

    https://d.pr/v/rZuBia

    Can you deactivate plugins (except those required by the theme) and see if the issue is solved? Otherwise I can help you to fix this issue when you go online.

  • MANDRAGORASRL replied

    Hi,

    I have tried to deactivate one by one all plug-in except Yoast SEO and WPML but nothing changed.

    So, I will write to you here again when the website will be online. I think in about 20 days.

    Thanks

  • [deleted] replied

    Hi,

    No worries, whenever you are ready just let me know.