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  Public Ticket #1757175
WP Bakery Page Builder doesn't work as before
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  •  7
    Vibbio started the conversation

    So, I edit my website from the very beginning with WP Bakery and when I was creating a new Text Box I could easily edit text inside (I mean paragraph, colour, size, media, link, etc). Unfortunately now its just plane text, no extra features. what happened?

    {"wp":{"use":false,"adminUrl":"","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}

  • [deleted] replied

    Hi Vibbio,

    Can you please refresh your page and see if the same problem happens again? This problem can happen in the plugin in some very cases where page is not fully loaded and not all the scripts are called.

    Thanks!

  •  7
    Vibbio replied

    Hi. I did refresh my page, logged out and logged in again. No changes.  

  • [deleted] replied

    Hi Vibbio,

    Hmm i think that a third-party plugin is interfering with the WPBakery Page Builder plugin and this problem is happening because we don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.

    If not, can you please send me your Wordpress credentials, because I need to login to your site and test this.

    To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.

    Thanks!

  •   Vibbio replied privately
  • [deleted] replied

    Hi Vibbio,

    I just tested this and it is working for me as it should. I also recorded a video for you (see video) so you can see the results.

    Please check again because it should work for you too.

    Thanks!

  •  7
    Vibbio replied

    hey! Thank you for your help! I used WP bakery plugin directly instead of clicking Edit Page, so maybe that was the problem.

    I have one more question. How to make a page that will be a hub for several other pages, so in the navigation menu the hub is only "holding" the other pages? Example: I would like to have the hub called "Solutions" without any value or even URL, and then underneath other pages, so when someone clicks on Solutions nothing happens.

  • [deleted] replied

    Hi Vibbio,

    Glad to hear that

    Regarding your further questions, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to help you in your new thread.

    Will set this ticket as solved from here.

  •  7
    Vibbio replied

    sure! will do