Running Aurum 3.3 with WooCommerce 3.4.5 and Variable products shows duplicate gallery images. If you have a product with variations, and the variations do not have individual images assigned to each variation, when you select a variation option, the main product image is duplicated in the gallery images. Please see attached screen shots of the page initially (with the main product image and one gallery image) and then the page after the product variation is selected (it has duplicated the main product image in the gallery). This occurs also if no gallery images are defined, it still duplicates the main product image. This also was a problem with Aurum 3.1.1
If you need access to the site, that is no problem. However, the customer has access blocked to only known IP addresses. Could I get you IP address and I will white list it so you can view the site and access the Admin panels?
Running Aurum 3.3 with WooCommerce 3.4.5 and Variable products shows duplicate gallery images. If you have a product with variations, and the variations do not have individual images assigned to each variation, when you select a variation option, the main product image is duplicated in the gallery images. Please see attached screen shots of the page initially (with the main product image and one gallery image) and then the page after the product variation is selected (it has duplicated the main product image in the gallery). This occurs also if no gallery images are defined, it still duplicates the main product image. This also was a problem with Aurum 3.1.1
If you need access to the site, that is no problem. However, the customer has access blocked to only known IP addresses. Could I get you IP address and I will white list it so you can view the site and access the Admin panels?
Thanks,
Don
Hi Don,
We will need to see it live from the back-end so please include your site URL and login credentials, this is our IP address: 185.67.177.252
Best regards,
Laborator Team
And Thanks for your help!
Regards,
Don
Hi Don,
I have added this problem in our fix list, so when it comes the time to update Aurum theme we will check this problem and see what we can do about it.
Best regards,
Laborator Team