Okay
  Public Ticket #1721574
Can't Update Theme to 2.6
Closed

Comments

  •  1
    hellomaria started the conversation

    Here is what I see when I try to update:


    The update process is starting. This process may take a while on some hosts, so please be patient.

    Enabling Maintenance mode…

    Updating Theme Kalium (1/1)

    Creating theme backup… Backup file created in wp-content/uploads/kalium-253-220918-1902.zip License key and WP site is permitted, download can start. Downloading update from https://api.laborator.co/downloads/kalium/QMvQUpFO1kxW0o7LB-vgkfzbm/kalium-2.6.zip… Unpacking the update…

    An error occurred while updating Kalium: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Disabling Maintenance mode…

    All updates have been completed.





    Here is my system status report:


    ### Theme Information ###

    Theme Name: Kalium
    Current Version: 2.5.3
    Theme Directory: ~/wp-content/themes/kalium/
    Child Theme: No
    License Activated: ✔

    ### WordPress Environment ###

    Home URL: https://www.mariablake.ca
    Site URL: https://www.mariablake.ca
    WordPress Version: 4.9.8
    WordPress Multisite: -
    WordPress Memory Limit: 256 MB
    WordPress Debug Mode: -
    Language: en_US

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.2.10-0ubuntu0.18.04.1
    PHP Post Max Size: 64 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    Max Upload Size: 64 MB
    MySQL Version: 5.7.23
    cURL version: 
    DOM Document: ✔
    WP Remote Get: ✔
    WP Remote Post: ✔
    GD Library: Not Installed

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (12) ###

    "LayerSlider WP" by "Kreatura Media" – 6.7.6
    "Advanced Custom Fields: Flexible Content Field" by "Elliot Condon" – 2.1.0
    "Advanced Custom Fields: Gallery Field" by "Elliot Condon" – 2.1.0
    "Advanced Custom Fields: Repeater Field" by "Elliot Condon" – 2.1.0
    "Advanced Custom Fields" by "Elliot Condon" – 5.7.6
    "Typing Effect" by "93digital" – 1.5
    "Phlox Core Elements" by "averta" – 2.2.22
    "Coming Soon Page & Maintenance Mode by SeedProd" by "SeedProd" – 5.0.20
    "WPBakery Page Builder" by "Michael M - WPBakery.com" – 5.5.2
    "Portfolio Post Type" by "Devin Price" – 0.9.3
    "Slider Revolution" by "ThemePunch" – 5.4.8
    "Simple Masonry Layout" by "Raju Tako" – 1.3.1


  •  1
    hellomaria replied

    SOLVED


    installed GD library and cURL and it worked.

  • [deleted] replied

    I'm glad to hear that

    I wish you a great week!

    P.S: The latest Kalum version is 2.6, so please update your theme to version (read changelog).

  •  2
    standiers replied

    Hi,

    I am getting the same error. How did you solve this issue?

    Thank you for your help,

    Stan

  • [deleted] replied

    Hi Stan,

    That is a server error, as user wrote "installed GD library and cURL and it worked" please contact your hosting provider and they will fix this problem for you too.

    If you have further questions in the future, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to help you in your new thread.

    Will set this ticket as solved from here.