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  Public Ticket #1720233
Portfolio lost all images after migration
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  • twanisoke started the conversation

    I built a WP Kalium website with a completely filled portfolio for a client of mine, but after I migrated his website from my hosting address to his all the portfolio items disappeared. It seems the Parameters and Options panel in the backend is displaying wrong as well (see screen shots in attachment). I tried reinstalling everything a couple of times, but I just can't figure out what is going wrong.

    Thanks for the help...

    PS. concerning the screen shots: RA (title of the site) is the website on my own server, Reset Architecture is the migrated version.

  • [deleted] replied

    Hi twanisoke,

    That happened because you updated Advanced Custom Fields plugin from version 4.4.12 straight to 5.7.6.

    You are using an old version of our theme 2.5.2, the latest version for the moment is 2.6 (read release notes), please update your theme first and then the premium plugins too.

    After you update the theme, there is a chance that we also updated some of the plugins that we offer. To update those plugins to the latest version that we support, just go to Appearance > Install Plugins.

    P.S: After you update the theme simply delete free version of Advanced Custom Fields, Flexible Content Field, Gallery Field and Repeater Field plugin and keep only the Advanced Custom Fields PRO plugin.


    (view on a new page)

    We also wrote about this in our documentation site (read more)

    I wish you a great weekend!