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  Public Ticket #1716135
Image no longer visible
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Comments

  •  2
    ViceAdv started the conversation

    Hi, I have a problem since the last update. Basically, the images I uploaded in the portfolio are no longer visible in all the portfolio. If I try to change it from the editor, all the tab are working except the image tab. I think there's an error in the plugin. I searched for some website using the same theme, and they have the same error. How can I solve this?

  •  2
    ViceAdv replied

    Sorry for the double reply, but I want to upload some attachment to help you understanding the problem.

    This is what happens if I click on the tab to open it.

    Also, If I try to add another portfolio item I can't even add images in it.

  • [deleted] replied

    Hi there,

    This happened because "Advanced Custom Fields" plugin that we include in our theme has released an update to it's plugin by updating the plugin from version 4.4.12 straight to 5.7.6.

    Please follow those steps:

    • Go to your Wordpress site > Plugins section, find "Advanced Custom Fields" version 5.7.6, deactivate and delete it.
    • Now download "Advanced Custom Fields" version 4.4.12 by clicking in this link
    • Go to Plugins > Add New > Upload Plugin and there upload the plugin version that you downloaded.

    This should solve that issue.

    P.S: We are already working in a new update that will support the latest version of ACF plugin, so please be patient and don't update the plugin again until we release a new theme update very soon.

    Thanks for your understanding!

  •  2
    ViceAdv replied

    Thank you, problem solved!

  • [deleted] replied

    I'm glad to hear that