Okay
  Public Ticket #1697558
theme: restaurant
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Comments

  • Andreas1973 started the conversation
    September 1, 2018 at 11:23pm

    after installing kalium at worldpress, themes do not work properly:

    error 404 when starting themes. 

    e.g. see attachment...



    best,

    andreas

  • [deleted] replied
    September 2, 2018 at 9:34pm

    Hi Andreas,

    Have you checked if your server limits before installing demo content please? For more info please carefully read this article WordPress and Kalium Server Requirements, and on this page you can find a sample email that you can send to your hosting provider too.

    Then when you increase the limits you can reset your Wordpress installation by using this plugin Wordpress Reset (By Matt Martz) and then activate the theme and try to install demo-content again.

    Thanks!

  • Andreas1973 replied
    September 2, 2018 at 9:52pm

    Hi Ylli,

    thanks for feedback.

    In the meantime we checked php limits, etc with our provider (1und1, a big one in Germany).

    Also we did many attempts of upload (even via ftp) and wp resets...

    No success.

    Maybe we should check provider again (we use e-mail linked...)

    Best regards

    Andreas


  • [deleted] replied
    September 3, 2018 at 6:34am

    Hi Andreas,

    Thanks for your reply.

    Can you please send me your Wordpress credentials, because I need to login to your site and test this.

    To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.

    Thanks!

  • Andreas1973 replied
    September 3, 2018 at 11:48am

    Hi Ylli,

    during Sunday I started parallel with an alternative theme/template that worked well and kicked kalium+laborator out.

    As I am a beginner with that stuff, I need to proceed learning pagemaking that way...

    I'll get back to you if I would switch to Kalium themes again. This might take some days...


    Thanks so far for your support!


    Best,

    Andreas

  • [deleted] replied
    September 3, 2018 at 1:49pm

    Hi Andrea,

    Ok then, we will be here when you need support again.

    Have a great day.