The XML import/export consists on using hosting resources and is not really related to the theme. That runs in background and in WP admin panel so primarily its the plugin that handles that file and if there are any issues on the process, I strongly believe that it is related to hosting/php environment. I'd suggest to check Error Log and see if there are any issues logged there.
Also, to prove this is not a problem of our theme, you can activate another theme and run the same process.
Our theme only executes on front-end and doesn't contain any code to process requests on backend.
Can you please let me know how can I replicate the issue on your site so I can create a better idea what is going wrong. Also provide your temporary WP credentials so I can check the issue on backend as well.
I suggest you to contact the plugin author regarding this issue because our theme doesn't handle any XML at all so I believe they can find a proper solution for you.
Hi.
I have problem with export XML files.
Plugin Google Merchant XML – WooCommerce doesn't work with your theme. :(
Can you chceck it?
Hi Michał,
Can you include a link of the plugin which you're talking about, as I could see it is not in our supported plugins list.
Best regards,
Laborator Team
https://www.wpdesk.pl/sklep/woocommerce-google-merchant/
I have to export products for Google Merchant. I can't use any plugin with Kalium??
Can't I use any plugin dor XML feed with Kalium?
Hi Michal,
The XML import/export consists on using hosting resources and is not really related to the theme. That runs in background and in WP admin panel so primarily its the plugin that handles that file and if there are any issues on the process, I strongly believe that it is related to hosting/php environment. I'd suggest to check Error Log and see if there are any issues logged there.
Also, to prove this is not a problem of our theme, you can activate another theme and run the same process.
Our theme only executes on front-end and doesn't contain any code to process requests on backend.
Hi Arlind.
Thanks for answer.
I checked it. If I change theme for Storefront - XML import/export is working. :(
Hi Michał,
Can you please let me know how can I replicate the issue on your site so I can create a better idea what is going wrong. Also provide your temporary WP credentials so I can check the issue on backend as well.
I didn't have time for answer. :( Now (after update) at first glance it works. :)
It works right now.
I thing that reason is this plugin...
:)
Dear Michal,
I suggest you to contact the plugin author regarding this issue because our theme doesn't handle any XML at all so I believe they can find a proper solution for you.