Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer, also include login credentials if possible and screenshots too.
You are using an old version of our theme (2.3.3) and the latest version for the moment is (2.5.2), please update theme first and then the premium plugins. We have explained how to update the theme in our documentation.
P.S: We won't be able to provide support for outdated versions
We want you to experience the best we have to offer while keeping your site safe.
The problem Access-Control-Allow-Origin is coming from the CDN of your site, here you can read and get to know more about this issue. This is a server problem which does not allow access to specific parts of the site.
To fix this problemm add the following rules to your .htaccess file:
<ifmodule mod_headers.c="">
<filesmatch "\.(ttf|ttc|otf|eot|woff|woff2|font.css|css|js)$"="">
Header set Access-Control-Allow-Origin "*"
</filesmatch>
</ifmodule>
Please try out this fix, if this does not fix your problem then can you please create a new ticket and include the new site URL and credentials there, describe your problem again and I will login and see what we can do about it.
Hi,
I've succesfully made portfolio items with images, but this particular one isn't showing the images I uploaded/inserted. How do I fix this?
Hi there,
Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer, also include login credentials if possible and screenshots too.
Best regards,
Laborator Team
Hi there,
You are using an old version of our theme (2.3.3) and the latest version for the moment is (2.5.2), please update theme first and then the premium plugins. We have explained how to update the theme in our documentation.
P.S: We won't be able to provide support for outdated versions
We want you to experience the best we have to offer while keeping your site safe.
Staying updated is the way to do it!
Best regards,
Laborator Team
Hi Art,
The theme is updated now and the page with no images is now located here: http://test.spacelab.dk/projekter/lyngby-storcenter/
I'm also having an issue with typography not being applied - what do I need to do?
Thanks :-)
As you can see from this screenshot below, your site is not loading many resources which are necessary for the site:
(view large version)
The problem Access-Control-Allow-Origin is coming from the CDN of your site, here you can read and get to know more about this issue. This is a server problem which does not allow access to specific parts of the site.
To fix this problemm add the following rules to your .htaccess file:
<ifmodule mod_headers.c=""> <filesmatch "\.(ttf|ttc|otf|eot|woff|woff2|font.css|css|js)$"=""> Header set Access-Control-Allow-Origin "*" </filesmatch> </ifmodule>Best regards,
Laborator Team
Hi Art,
Edit/ Nevermind, I'm working on a better hosting solution to get around these issues :-)
Okay then, if you encounter these problems again don't hesitate to write us
Have a great week!
Best regards,
Laborator Team
Hi again,
Site migration is complete, but I am having the same issue.
Specifically, images are not showing in Side portfolio page (example: http://wp.spacelab.dk/projekter/hovebanegarden/) – but they are showing in carousel portfolio pages (example: http://wp.spacelab.dk/projekter/frederiksberg-centret/).
Any tips on how to fix this?
Thanks
Hello!
I need a hand please!
The images from my Side portfolio page are not showing! I'm also having an issue with typography style not being applied.
How can we fix this? I have Kalium 2.6.1
Hi there,
Please try out this fix, if this does not fix your problem then can you please create a new ticket and include the new site URL and credentials there, describe your problem again and I will login and see what we can do about it.
Best regards,
Laborator Team