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  Public Ticket #1660548
demo importer
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  • swynne77 started the conversation

    Hello,

    I was hoping upon importing the demo theme that my basic website would look like yours (shop) and it doesn't. 

    Please look at my website and let me know if it's something isn't right or that's how it should look..basically bare. I'm very familiar with WP with over 30 websites. Maybe I missed something?

    Please assist

    Steph

  •  1,559
    Laborator replied

    Hi Steph,

    Can you please share your site credentials here, because we need to login to your site and see what has been imported and what not and how can we proceed further. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Best regards,
    Laborator Team


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  •   swynne77 replied privately
  •  1,559
    Laborator replied

    Hi Steph,

    Unfortunately the login credentials don't seem to be working, tried them twice but without luck.


    Best regards,
    Laborator Team


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  • swynne77 replied

    Hi Art,

    I knew that was going to happen! I reset WP and tried a different template and realized certain features are included with each template. 

    I got it...just took a little extra time.

    Thank you!

  •  1,559
    Laborator replied

    You're welcome, have a good day

    Best regards,
    Laborator Team


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