Hi, congratulations for the theme, but I have a problem on the animations of WPBakery, on safari remain still and do not appear the div, I have to load the page several times or resize the window browser, I attached the screenshot. the div remains in opacity. https://imgur.com/a/yiT9Tlx Thank you
Please record a video and then send us the link of that video, In this way i can see exactly what your problem is and assist you.
Then also please share your Wordpress credentials here, because I need to login to your site and test this issue.
To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.
P.S: Please make sure that you are using the latest version of Kalium and after you update theme theme go to Appearance > Install Plugins to update your third-party plugins.
The latest version of Kalium is 2.5.2 for the moment (see changelog).
the site is developed localhost, I do not have the ability to share accesses, the theme and plugins are updated to the latest version, the problem as you see is that the animations of WPBakery on safari are not completed. There is a solution?
Hi, congratulations for the theme, but I have a problem on the animations of WPBakery, on safari remain still and do not appear the div, I have to load the page several times or resize the window browser, I attached the screenshot. the div remains in opacity. https://imgur.com/a/yiT9Tlx Thank you
Hi Promosrimini,
Please record a video and then send us the link of that video, In this way i can see exactly what your problem is and assist you.
Then also please share your Wordpress credentials here, because I need to login to your site and test this issue.
To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.
P.S: Please make sure that you are using the latest version of Kalium and after you update theme theme go to Appearance > Install Plugins to update your third-party plugins.
The latest version of Kalium is 2.5.2 for the moment (see changelog).
Thanks!
Hi,
the site is developed localhost, I do not have the ability to share accesses, the theme and plugins are updated to the latest version, the problem as you see is that the animations of WPBakery on safari are not completed. There is a solution?
Hi Promosrimini,
I'm sorry but it's almost impossible to help you in this question if your site is not online and we have access in it.
So when your site is online someday please just reply to this ticket and send us your Wordpress credentials so we can check the issue for you.
Thanks for your understanding and have a great day.
Hi there,
It seems that your Safari version is old, the latest version. See in this video how your page loads in Safari 11.1.2.
Have a great day!
Hi Promosrimini,
I opened your site many times in Safari 11.1.2 but the problem is not happening in my end.
See the second video that I recorded for you: https://d.pr/v/zRKttM
Thanks!