Okay
  Public Ticket #1637638
Install demo can't scroll down
Closed

Comments

  • tlever1 started the conversation

    Hi, 

    When I go to install the shop demo content the pop up box only shows the first few options of what content I want to install. It doesn't let me scroll down and actually click install. 

    Any ideas on how to fix this?

    Thanks

    {"wp":{"use":false,"adminUrl":"","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}

  • [deleted] replied

    Hi tlever1,

    This is very strange, and we haven't' heard a problem like this before. Maybe this is happening because of any extension that you may have installed in your browser. Have you tried to install demo content with a different browser? If not then please try to do the same with Firefox or Opera.

    If you still have this problem then please share your Wordpress credentials here, because I need to login to your site and test this issue.

    To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.

    Thanks!

  •   tlever1 replied privately
  • [deleted] replied

    Hi tlever1,

    Can you please add the following code in functions.php:

    // Demo content popup re-center
    function kalium_fix_demo_content_popup() {
        ?>
        <style>
            .laborator_page_laborator-demo-content-installer #TB_window {
                -webkit-transform: translateY(-50%);
                -ms-transform: translateY(-50%);
                transform: translateY(-50%);
            }
        </style>
        <?php
    }
    add_action( 'admin_print_styles', 'kalium_fix_demo_content_popup' );

    This issue was reported only from you so this code will fix the issue with demo content popup.

  •   tlever1 replied privately
  • [deleted] replied

    Hi Tom,

    Please go to this area in your server wp-content/themes/kalium/ and there you will see functions.php file.

    Please just download this edited functions.php file and replace with the old one.

    P.S: This is an easy thing to do but if you have difficulties to do that you can send me your FTP credentials and I will do that for you.

    Thanks!

  •   tlever1 replied privately
  • [deleted] replied

    Hi Tom,

    I just replaced the file for you

    P.S: The problem happened to you because i think your hosting provider provide a style file that is changing that specific area in our theme too. I think that they use the same name of selector.

    Have a great day.

  • tlever1 replied

    Hi Ylli, 

    It's worked, cheers for all the help! 

    Have a nice day. 

    Tom

  • [deleted] replied

    Hi Tom,

    Glad to hear that

    Will set this ticket as solved from here.