When I go to install the shop demo content the pop up box only shows the first few options of what content I want to install. It doesn't let me scroll down and actually click install.
This is very strange, and we haven't' heard a problem like this before. Maybe this is happening because of any extension that you may have installed in your browser. Have you tried to install demo content with a different browser? If not then please try to do the same with Firefox or Opera.
If you still have this problem then please share your Wordpress credentials here, because I need to login to your site and test this issue.
To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.
P.S: The problem happened to you because i think your hosting provider provide a style file that is changing that specific area in our theme too. I think that they use the same name of selector.
Hi,
When I go to install the shop demo content the pop up box only shows the first few options of what content I want to install. It doesn't let me scroll down and actually click install.
Any ideas on how to fix this?
Thanks
{"wp":{"use":false,"adminUrl":"","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}
Hi tlever1,
This is very strange, and we haven't' heard a problem like this before. Maybe this is happening because of any extension that you may have installed in your browser. Have you tried to install demo content with a different browser? If not then please try to do the same with Firefox or Opera.
If you still have this problem then please share your Wordpress credentials here, because I need to login to your site and test this issue.
To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.
Thanks!
Hi tlever1,
Can you please add the following code in functions.php:
This issue was reported only from you so this code will fix the issue with demo content popup.
Hi Tom,
Please go to this area in your server wp-content/themes/kalium/ and there you will see functions.php file.
Please just download this edited functions.php file and replace with the old one.
P.S: This is an easy thing to do but if you have difficulties to do that you can send me your FTP credentials and I will do that for you.
Thanks!
Hi Tom,
I just replaced the file for you
P.S: The problem happened to you because i think your hosting provider provide a style file that is changing that specific area in our theme too. I think that they use the same name of selector.
Have a great day.
Hi Ylli,
It's worked, cheers for all the help!
Have a nice day.
Tom
Hi Tom,
Glad to hear that
Will set this ticket as solved from here.