Sorry but this is not a theme problem. The problem is in your Child theme only because when I activate Kalium (Main) this area shows as it is designed (see video).
You have made any modification in your child-theme folder that is re-writing the code of the main-theme. You must remove those modifications (or old files of the theme) in your child theme or change them in order to fix this problem.
P.S: Please be aware as by doing customization if something happens like miss-editing files the responsibility is yours and we wont support you on finding the problem, as we are only guiding you how to get the results you need.
The issue is pretty self explanatory. Look at the pictures I've added.
The design of this page was programmed by a developer before the update.
After the the update all the things the developer did were undone.
How to maintain the old and good page?
Hi there,
Sorry but this is not a theme problem. The problem is in your Child theme only because when I activate Kalium (Main) this area shows as it is designed (see video).
Thanks!
I can see and recognize what you said and I understand the video.
I tried switching to Kalium 2.5.2 main theme and it worked for me to.
But when we used Kalium 2.4 there was no problem with Kalium child.
You have any idea why is this problem is occuring now with 2.5.2.?
Hi Flowfineart,
You have made any modification in your child-theme folder that is re-writing the code of the main-theme. You must remove those modifications (or old files of the theme) in your child theme or change them in order to fix this problem.
P.S: Please be aware as by doing customization if something happens like miss-editing files the responsibility is yours and we wont support you on finding the problem, as we are only guiding you how to get the results you need.
Thanks for your understanding!
We shared your response with our developer and he edited the child theme, so that everything works now.
Thanks for sharing!
I'm glad to hear that.
Will set this ticket as solved from here.