When viewing the site on Safari (desktop) the shop/category pages appear as if they're being viewed on a mobile - one product/category per line, full width, etc. This fails on Mac and Windows.
The pages appear normally/correctly on Firefox, Chrome and IE.
We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
If you still encounter that issue then you can share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
When viewing the site on Safari (desktop) the shop/category pages appear as if they're being viewed on a mobile - one product/category per line, full width, etc. This fails on Mac and Windows.
The pages appear normally/correctly on Firefox, Chrome and IE.
{"wp":{"use":false,"adminUrl":"https://www.sweetnessandpea.co.uk/product-category/clothing/trousers/wp-admin","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}
Hi emmabulldog,
We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
If you still encounter that issue then you can share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Best regards,
Laborator Team