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  Public Ticket #1601212
Portfolio item blocked
Closed

Comments

  • paulrobl started the conversation

    Hello,

    I correctly installed the theme and followed your documentation but I'm encountering a problem when managing the portfolio items.

    The portfolio item page - that is to say when creating a new project - is blocked. For instance, in the "Parameters and Options" window, I cannot select any "Portfolio Item Type" because this section is empty... (see first screenshot) Therefore the "Side Portfolio" is automatically set to my new project. I would like to use different designs and I can't...

    I can't even open/close the different tabs "Parameters and Options", "Language", "Comments" and so on (see second screenshot).

  • [deleted] replied

    Hi Paul,

    Please consider reading the article we wrote about Installing and Updating Premium Plugins, from premium plugins please install ACF plugins, they are required to be installed so theme would be fully functional.

    Thank you.

  • paulrobl replied

    Hi Eroll,

    I re-installed the theme from the beginning and it works good now. Weird...

    Thank you. Regards.

  • [deleted] replied

    Hi paulrobl,

    Can you provide us your sites WP Credentials, we have to look from close view. Your information is safe (private) in this thread. 

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Thank you.