I have a question about my contact form on my website. When I test it, also with other email addresses than my own, they end up in my spam. Even when I add the senders address as 'trusted' and test it over again, it appears in the spam box.
The company where I host my domain, told me that I have to combine the two TXT-records in the DNS-manager. Both should begin with "v=spf1". Apparently you can only set one record, but it is possible to combine them.. Does someone know more about this and can you please help me with this?
Emails delivery is totally handled by the provider and your hosting (IP) plays an important role on it. We use the default mailing function of WordPress called "wp_mail()" and thus it works with PHP mailer. You can alter the way emails are sent by installing this popular plugin:
And there you can configure the SMTP server to use when sending emails from your site. This may solve the issue of emails arriving at SPAM folder, otherwise there is no way other than marking the email sender from WordPress as safe and probably applying a filter to move those emails in the inbox.
Hello,
I have a question about my contact form on my website. When I test it, also with other email addresses than my own, they end up in my spam. Even when I add the senders address as 'trusted' and test it over again, it appears in the spam box.
The company where I host my domain, told me that I have to combine the two TXT-records in the DNS-manager. Both should begin with "v=spf1". Apparently you can only set one record, but it is possible to combine them.. Does someone know more about this and can you please help me with this?
Thanks in advance!
Kind regards,
Designem
Hi Designem,
Emails delivery is totally handled by the provider and your hosting (IP) plays an important role on it. We use the default mailing function of WordPress called "wp_mail()" and thus it works with PHP mailer. You can alter the way emails are sent by installing this popular plugin:
https://wordpress.org/plugins/wp-mail-smtp/
And there you can configure the SMTP server to use when sending emails from your site. This may solve the issue of emails arriving at SPAM folder, otherwise there is no way other than marking the email sender from WordPress as safe and probably applying a filter to move those emails in the inbox.