I had a video on my website by Slider Revolution as a intro (it was Hero template). Everything worked well but today I made a theme update for Kalium 2.4 and video doesn't work. There is only image as a cover. How can I fix that?
If you need acces data to FTP and admin panel, please contact me here: [email protected]
Chrome 66's Autoplay Policy Change: Google introduced new browser restrictions, which will prevent automatic video/audio playback in certain situations. Autoplay is now allowed only when either the media won't play sound, after the user clicks or taps on the site, or (on desktop) if the user has previously shown an interest in media on the site.
Another follow-up update will arrive soon, which will provide further options to mitigate these restrictions. Since it's governed by the browser, there is no way to restore the previous behavior. However, we can supply alternate options like autoplaying muted videos where visitors can restore sound with a separate button.
It doesn't have to do with the theme update and you are wrong about that, simply make a quick search on google about the policy change of browsers and you will notice that this is a browser issue as they have changed their policies. They should come up with any new update regarding this issue so fingers crossed for this.
Hello!
I had a video on my website by Slider Revolution as a intro (it was Hero template). Everything worked well but today I made a theme update for Kalium 2.4 and video doesn't work. There is only image as a cover. How can I fix that?
If you need acces data to FTP and admin panel, please contact me here: [email protected]
Hi there,
Chrome 66's Autoplay Policy Change: Google introduced new browser restrictions, which will prevent automatic video/audio playback in certain situations. Autoplay is now allowed only when either the media won't play sound, after the user clicks or taps on the site, or (on desktop) if the user has previously shown an interest in media on the site.
Another follow-up update will arrive soon, which will provide further options to mitigate these restrictions. Since it's governed by the browser, there is no way to restore the previous behavior. However, we can supply alternate options like autoplaying muted videos where visitors can restore sound with a separate button.
Best regards,
Laborator Team
Dear Art,
My video on the website hasn't got any sound. On Opera it also doesn't work.
Everything has worked well before I made an update of the theme.
Hi there,
It doesn't have to do with the theme update and you are wrong about that, simply make a quick search on google about the policy change of browsers and you will notice that this is a browser issue as they have changed their policies. They should come up with any new update regarding this issue so fingers crossed for this.
Best regards,
Laborator Team
I understand, I hope there will be solution for that quickly.