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  Public Ticket #1575448
Twitter share wrong url when logged in to twitter
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  • RXarch1tects started the conversation

    Hi

    I have a kalium site running at : http://www.rxarchitects.com/

    When clicking share button from a news article, if you happen to be logged in to twitter in another tab. Then the link created is incorrect. You end up in a continuous share loop, wehre the link generated is another 'share' link from twitter rather than the article or post itself.

    When you are not logged in to twitter, the link generated by the share button is correct.

    Please can you let us know how to fix this?

    Thanks

    George

  • [deleted] replied

    Hi George,

    I think that you are using an old version of our theme, the latest version for the moment is 2.4 (read release notes), please update your theme first and then the premium plugins too.

    After you update the theme, there is a chance that we also updated some of the plugins that we offer. To update those plugins to the latest version that we support, just go to Appearance > Install Plugins.

    Thanks!

  • [deleted] replied

    Hi George,

    Actually you are right. We just detected the same problem is happening on our demos too. I just wrote this "bug" on our to-do list and we will investigate why this problem is happening and probably fix it for the next theme update.

    Thanks for your report.

    Have a great weekend!

  • RXarch1tects replied

    Hi thanks for responding and for the information.

    I'm trying to update the theme.. but every time I try I get this error:

    'An error occurred while updating Kalium: This domain is not permitted to download the update!'

    Even though I have an active licence

    Can you let me know how to install this update?

    Thanks

    George

  • [deleted] replied

    Hi George,

    It looks that you have activated your theme in the 'myftpupload.com' website. And now you are probably trying to update your theme in your final domain.

    If you still see the old domain on your Product Activation page (screenshot) please just press x button, then you activate your theme again. Then try to update your theme and it should work

    Have a great day!