This was a problem occurring in the theme, we have fixed this in the latest theme version so all you have to do is update the theme to the latest version.
Thank you Art. I've updated the theme. However wpbakery is missing now and everything is in codes instead of UI. It is missing only in portfolio items. The plugin is still there and activated. How do I get it back?
Question 2: How do I adjust the row width of portfolio? I used to have it the same width as "Latest Insight" (very bottom of our main page), but after I updated, my personalized settings are gone.
To install WPBakery Page Builder you have to go to Appearance > Install Plugins and install and activate the theme to run the codes on your site. If this does not get fixed then please include your login credentials. Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Hi,
Video does not show and goes blank when I upload. It happens no matter what type of links I input. Seeking help!
Janice
Hi Janice
This was a problem occurring in the theme, we have fixed this in the latest theme version so all you have to do is update the theme to the latest version.
Best regards,
Laborator Team
Thank you Art. I've updated the theme. However wpbakery is missing now and everything is in codes instead of UI. It is missing only in portfolio items. The plugin is still there and activated. How do I get it back?
Question 2: How do I adjust the row width of portfolio? I used to have it the same width as "Latest Insight" (very bottom of our main page), but after I updated, my personalized settings are gone.
Thanks again for your help!
Hi there,
To install WPBakery Page Builder you have to go to Appearance > Install Plugins and install and activate the theme to run the codes on your site. If this does not get fixed then please include your login credentials. Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Best regards,
Laborator Team
Hi Janice,
The videos seem to be working fine, I just tested them:
https://d.pr/v/jDPMjx
Best regards,
Laborator Team