I've just downloaded the Kalium wordpress theme a week ago. I installed the necessary plugins. I'have registered the theme with the code I had after buying it and I have installed the fashion demo of the theme.
Everything was working perfectly.
Then I decided to have a sticky menu. So I have activated the option as you can see on the screenshot. The problem is that it is showing me on the home page the error message : "Record not found" and the rest of the page is white (as you can see with the screenshot). The other pages work correctly but they do not have the sticky menu when i scroll down.
We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
If the issue is still active, then please share your Wordpress and FTP credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Hey !
I've just downloaded the Kalium wordpress theme a week ago. I installed the necessary plugins. I'have registered the theme with the code I had after buying it and I have installed the fashion demo of the theme.
Everything was working perfectly.
Then I decided to have a sticky menu. So I have activated the option as you can see on the screenshot. The problem is that it is showing me on the home page the error message : "Record not found" and the rest of the page is white (as you can see with the screenshot). The other pages work correctly but they do not have the sticky menu when i scroll down.
Hope you can help me !
Thank you very much in advance,
Hope to hear from you as soon as possible !
Victor C.
Hi Victor,
We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
If the issue is still active, then please share your Wordpress and FTP credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Thanks!